SHIPPING INFO
OVERVIEW
Free shipping is offered on domestic orders over $80. The orders are expect to be shipped within 3-7 business days after the order is placed. Please note, processing times may vary during sales or new product launches.
Once the order has been shipped, a confirmation and tracking number will be issued via email. Please note, it may take up to 1-2 business days for the tracking number to be scanned into our carrier system.
It is the customer's responsibility to ensure the accuracy and safety of the shipping address provided. We will not be held liable for incorrectly entered shipping information or packages left, stolen, or missing from an unreliable or unsafe shipping address. The customer is responsible for paying the cost of re-shipping any packages returned to the sender due to issue with delivery.
INTERNATIONAL SHIPPING
We currently offer international shipping to Canada and Australia.
REFUND POLICY
RETURN & REFUND
Due to COVID-19, we are unable to accept returns, exchanges, or refunds at this time. Should you have any questions or have a concern about a product you've purchased, please consult our team at info.alohacynthia@gmail.com
ORDER CANCELLATION
Cancellation requests must be received within 24 hours of purchase. Although the product might not be shipped, the inventory of orders and pre-orders are processed in our system and we are unable to accommodate any changes after 24 hours. Please direct all cancellation requests to info.alohacynthia@gmail.com
PAYMENT METHODS
- Credit / Debit Cards
- Apple Pay
